Shipping

Shipping within Canada:
Within Canada, all packages are shipped via Canada Post. Estimated delivery is within 3-7 business days for most addresses. Our Shipping rates are as follows: 

For orders under $30, shipping will be sent letter-mail with no tracking.  Please upgrade shipping to parcel if you would like tracking.  Occasionally there are items that will default to letter-mail shipping but must go parcel.  We will reach out to you if this is the case.

For orders between $30 and $200 we offer a flat rate shipping of $12.  Orders over $200 will receive free shipping. 

Some exceptions (e.g. remote/rural areas) may apply.  In these cases, we will contact customers and impose a $20 flat rate shipping.


Shipping to the United States (excludes U.S. territories and possessions):
Orders to the U.S. will be shipped via Canada Post. Estimated delivery is within 5-15 business days, excluding any possible delays in Customs. Our Shipping rates are as follows: For orders between $0 and $50, we offer a flat rate shipping of $12.  For orders between $50 and $200, we offer a flat rate shipping of $20.  Orders over $150 will receive free shipping.


International Shipping (Outside of Canada & U.S.):
Please contact us for a shipping quote.


Customs, Duties & Import Fees:
Shipping fees do not include any customs fees, duties or taxes placed on the package. These charges are the responsibility of the purchaser. Customs forms will be filled out with the actual value of your order and with an accurate description of the products ordered.


Lost Parcels:
Please note that we are not responsible for lost or stolen parcels. Please ensure your shipping address is correct during checkout. We will gladly provide any tracking information for your purchase. However, we cannot reimburse you the cost for any lost parcels or re-send you your fabric.


Returns:
Because fabric is cut as orders come in, we are unable to accept returns of fabric. If you have any questions about your order, please feel free to contact us.